What’s Changing?

Adventist Church Connect (ACC) and Adventist School Connect (ASC) are getting an upgrade! In 2025, both platforms will change to a new name: Frame by Adventist Connect (AC). This new system will use WordPress, which makes it easier for churches and schools to manage and update their websites.

The new platform has already launched, with the goal to move all ACC/ASC websites from the SimpleUpdates platform to the new Frame platform by December 2025.

What You Need to Know

If your church or school uses a custom domain name (like piedmontparksda.org), you’ll need to update your Domain Name settings to make sure your website transfers to the new system without problems. If your church domain is something like lincolnpiedmontparkne.adventistchurch.org then no change needs to be made to your domain and you can move on to STEP 3.

To make sure your website works with the new Adventist Connect platform in 2025, you need to know where your domain name was purchased (domain name registrar) and who has access to make changes with the registrar.

✅ Step 1: Figure Out Where and Who

Ask:

  • Did we buy our domain name from GoDaddy.com, Google Domains, or another company?
  • Who set it up? Do we still have the login?
  • Can we find the account and make updates?

🔐 Forgot Who Has Access?

Here’s a tip:

  1. Go to the website where you think the domain was purchased (like GoDaddy.com).
  2. Click “Forgot password.”
  3. Enter your church’s domain name or possible usernames.
  4. See if it tells you which email the recovery link was sent to.
  5. Do you recognize the email address?
     ➤ If yes, email that person and ask them to help transfer or update access.

If the person is no longer around, contact the domain company’s customer support and explain the situation. They may ask for proof that the church owns the domain.

🛠️ Step 2: Make the Change

Once you can log in, follow the instructions on how to setup a new domain name as the primary domain.Visit the Adventist Connect knowledge base website https://support.adventistconnect.org/help/advanced-dns-customization

This change is required to move your site to the new system in 2025.

Why This Matters

Many churches haven’t logged into their domain account in years because the domain name is set to auto-renew (automatic payments). That might seem convenient—until there’s a problem.

If your church can’t access the account:

  • You won’t be able to connect your domain (like yourchurch.org) to your new Adventist Connect website.
  • Your website may not show up at all, or visitors could get an error message.
  • Even worse, your church could continue to get charged every year for that domain name—even though you’re not using it anymore.

To avoid paying for something you can’t use, make sure you:

  • Know who has access to the domain account
  • Update the settings as needed before the switch in 2025
  • Write down login details and share it with two board members and/or pastor and payment info so it doesn’t get lost

Taking these steps now will save your church time, money, and stress later on.

Who Should Be in Charge?

If your church or school has an IT person, they should manage the digital records.

If not, someone else should be responsible—such as:

  • Pastor
  • Church Clerk
  • School Secretary
  • Conference Clerk

This person should keep track of all login and payment info and make sure others on the team know where it’s stored.

3. Get Ready For Launch

Besides updating your domain settings, there are a few more things your church or school should check before switching to the new Adventist Connect website platform. This update is a great time to get your digital house in order. Just like we take care of our church buildings, we also need to take care of our online presence.

Here’s a quick summary:

✅ Clean up your current website content

  • Remove old or unused pages, outdated announcements, and broken links.

✅ Download form submission

  • Form submissions will not migrate over to the new website.

✅ Write down usernames and passwords

  • Make sure you have access to all accounts related to your website and domain name.

✅ Decide who will manage the new site

  • Pick someone to be the webmaster or site manager and make sure they’re part of any training or updates. Delete user accounts of people who are no longer responsible for the website.

✅ Check email accounts linked to your site

  • If your domain is connected to church email addresses, make a plan to keep them working after the switch.

🔗 Visit this page for full instructions and the pre-migration checklist:
 https://support.adventistconnect.org/help/pre-migration-checklist-for-frame-by-adventist-connect

Doing these simple things now will help your church avoid problems later and make the move to the new platform as smooth as possible.

Need help? 

Print Friendly Version